In fact, it was the real human intelligence of the best bank employees that hid in the digital shell. Several actual operators in turns controlled a digital avatar. For that purpose we developed a unique hardware and software solution. It consisted of a visitor monitoring system, upper body and facial motion capture, and real-time 3D character animation and rendering software. Operator room had powerful graphic servers and was located 500 meters away from the booth. Therefore, we had to use a separate fiber line to avoid transmission delays of image and sound.